BA2700: Business Problem Solving

Instructor: Teresa Woods, tmthomps@mtu.edu, 487-1066, office in Academic Office Building, Room 119B

Office Hours:
Monday and Wednesday, 12:30pm-1:30pm
Tuesday and Thursday, 11:00am-12:00pm
and by appointment

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Notes and Other Documents for Fall Semester 2006
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Week 1 Documents

R01 Syllabus, R02 Syllabus, R03 Syllabus

R01 Schedule, R02/R03 Schedule

Problem Solving Model Notes

Chapter 1 Notes

Problem Solving Project Written Report Requirements

Week 2 Documents

Chapter 3: Building the Team - Tasks, People, and Relationships

A Manager's Guide to Team Design

Tips for Effective Meetings

Team Contract Requirements - Due 9/20 for Section R01, 9/21 for Sections R02 and R03

Week 3 Documents

Chapter 11: Conducting Interviews

Project Steps 1 & 2: Information Gathering & Problem Definition

Common Influence Diagram Problems to Avoid

Library Course Guide

Week 4 Documents

Chapter 10: Building Effective Teams and Teamwork

Stages of Group Development and Activity

*Collect Videotape 1 This Week!

Week 5 Documents

Chapter 4: Sharpening the Team Mind - Communication and Collective Intelligence

For a thorough discussion of team roles see pages 289-292 in your text.

Roles Matrix (team compilation of your individual inputs to be submitted with "Present Interactions" Assignment, Due October 25/26, 2006

Week 6 Documents

Notes on Conceptual Blocks and Creativity (Chapters 7 and 8)

Present Interactions Paper Requirements

Week 7 Documents

See last week's "Present Interactions" paper requirements for MBTI links.

Norms Notes

Norms Article (reading for the second class session this week)

Fishbowl Feedback Prework

Week 8 Documents

Feedback and Supportive Communication Techniques

Guidelines for Supportive Feedback from IBM Management Development

Chapter 5: Team Decision Making - Pitfalls and Solutions

Evaluating Solution Alternatives and Picking the Best One

Weighting Table Worksheet

Nominal Group Technique Tally Sheet

Week 9 Documents

No new notes posted this week.

Week 10 Documents

Implementation Planning

Presentation Guidelines

Presentation Evaluation Sheet

Executive Summary Assignment

Sample Executive Summary

Week 11 Documents

No new notes posted this week.

Week 12 Documents

Team Process Review Assignment

Chapter 2: Performance and Productivity

Medical Waiver Sheet For Challenge Activities (meet in the MUB Ballroom for the second meeting this week)

Week 13 Documents

Conflict and Conflict Management

12 Angry Men Worksheet

Week 14 Documents

No new notes posted this week.